I bought a ticket to see The Crucible from the Times Sq TKTS booth a couple weeks back. Asked at the window where the seat would be, lady told me 7th row, I told her I'd take it, signed for it, went to the theatre.
Lo and behold, the ticket was for 10th row. I clearly, clearly heard her say 7th row. (Unusually, she quoted the number, rather than the letter of the row to me). The only thing I can think, since I saw Gentleman's Guide at the same theatre, is that maybe she assumed in good faith that those first few rows would be torn out for The Crucible as they had been at Gentleman's Guide.
Obviously, the burden here was on me to double-check my ticket before leaving, so I didn't see any point to complaining after the show, but I just wanted to give other theatregoers a heads-up....TKTS staff may not be accurately telling you where your seat will be.
Updated On: 5/9/16 at 04:24 PM