Posted: 10/10/18 at 8:23pm
Posted: 10/10/18 at 8:28pm
bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
I'm having the same problem on mobile.
Posted: 10/10/18 at 8:29pm
bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
On my phone, when I clicked on a show, it gave me a pull-down menu of dates at the bottom.
One thing I noticed is that it clears the filters every time I login. So if I want to search, I have to re-select my filters (e.g., Broadway) every time, which I didn't have to do on the old site. I wonder if that will be fixed.
Posted: 10/10/18 at 8:31pm
I noticed that the dates don't have the day of the week nor the time of the performance. So it will just say, for instance, October 22, and you need to have a calendar handy to figure out what day of the week that is.
Posted: 10/10/18 at 8:35pm
Posted: 10/10/18 at 8:35pm
I am not getting the option to switch between dates on my computer.
Posted: 10/10/18 at 8:42pm
I successfully logged in and it seems to be working fine. a bit slow, but, that's to be expected. Personally, I liked the site as it was; this new version just seems confusing.
Posted: 10/10/18 at 8:49pm
Posted: 10/10/18 at 8:56pm
Posted: 10/10/18 at 9:15pm
bwaylistener said: "bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
On my phone, when I clicked on a show, it gave me a pull-down menu of dates at the bottom.
One thing I noticed is that it clears the filters every time I login. So if I want to search, I have to re-select my filters (e.g., Broadway) every time, which I didn't have to do on the old site. I wonder if that will be fixed."
I really hope they fix that soon, I'm regularly refreshing the site on my phone and it's just annoying to have to redo my filters every time I refresh the page. It's minor, I know, but it doesn't make it any less of an annoyance.
Posted: 10/10/18 at 9:47pm
Posted: 10/10/18 at 9:49pm
They took the site down for four days for THIS? The old/regular site was perfectly functional and easy to use. This new site blows. Why did they do this?
Posted: 10/10/18 at 9:56pm
Posted: 10/10/18 at 10:17pm
Posted: 10/10/18 at 10:21pm
Posted: 10/10/18 at 10:36pm
If it helps, right now they are only showing tix for tomorrow night for American Son.
Posted: 10/10/18 at 10:43pm
dramamama611 said: "If it helps, right now they are only showing tix for tomorrow night for American Son."
Thank you. This helps me very much!
Posted: 10/11/18 at 12:43am
Posted: 10/11/18 at 7:37am
I sent an e-mail to customer support late last night. I still can't get in. I also need to renew my membership this month. Got the notice right before they shut down for the upgrade.
Posted: 10/11/18 at 10:46am
Posted: 10/11/18 at 11:26am
Most of the site is working for me, but some shows are not clickable. Anyone able to see what dates are avabile for The Ferryman?
Posted: 10/11/18 at 11:31am
Polka Dot2 said: "Most of the site is working for me, but some shows are not clickable. Anyone able to see what dates are avabile for The Ferryman?"
I'm having the same problem. Just thought it was me
Posted: 10/11/18 at 12:01pm
I can log in but only see 137 Off Off Bway and 28 Concert listings. Typically there is over 500 listings for all venues combined.
Broadway, Off Bway, Cabaret and Regional venues are grayed out. I cannot filter to Broadway only as usual. Hopefully this will be running at 100% soon.
Does anyone else only see Off Off Bway and Concert venues only listings?
Posted: 10/11/18 at 12:11pm
The functionality seems to be going in and out. However, this morning I was able to get tickets for Once on This Island.
I'm a little worried that nothing shows up when I click Order History, but I do have an e-mail confirmation with the order number.
