The Official TDF Thread
The Official TDF Thread#1350
Posted: 10/10/18 at 8:23pmIt's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section.
The Official TDF Thread#1351
Posted: 10/10/18 at 8:28pm
bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
I'm having the same problem on mobile.
Stand-by Joined: 9/13/17
The Official TDF Thread#1352
Posted: 10/10/18 at 8:29pm
bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
On my phone, when I clicked on a show, it gave me a pull-down menu of dates at the bottom.
One thing I noticed is that it clears the filters every time I login. So if I want to search, I have to re-select my filters (e.g., Broadway) every time, which I didn't have to do on the old site. I wonder if that will be fixed.
The Official TDF Thread#1353
Posted: 10/10/18 at 8:31pm
I noticed that the dates don't have the day of the week nor the time of the performance. So it will just say, for instance, October 22, and you need to have a calendar handy to figure out what day of the week that is.
The Official TDF Thread#1354
Posted: 10/10/18 at 8:35pmIt's working for some shows, but not all right now. There's a drop down at the bottom when it works. I'm sure it'll work out in a little while, there are still some glitches.
The Official TDF Thread#1355
Posted: 10/10/18 at 8:35pm
I am not getting the option to switch between dates on my computer.
Broadway Legend Joined: 12/29/08
The Official TDF Thread#1356
Posted: 10/10/18 at 8:42pm
I successfully logged in and it seems to be working fine. a bit slow, but, that's to be expected. Personally, I liked the site as it was; this new version just seems confusing.
The Official TDF Thread#1357
Posted: 10/10/18 at 8:49pmIt is showing me as logged in but says my login info is wrong.
The Official TDF Thread#1358
Posted: 10/10/18 at 8:56pmActually, I just figured out the shows that are not having date switching options are only listed for one show so far. They'll probably add more performances for shows tomorrow once the website has settled down.
Featured Actor Joined: 11/13/13
The Official TDF Thread#1359
Posted: 10/10/18 at 9:15pm
bwaylistener said: "bfreak said: "It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section."
On my phone, when I clicked on a show, it gave me a pull-down menu of dates at the bottom.
One thing I noticed is that it clears the filters every time I login. So if I want to search, I have to re-select my filters (e.g., Broadway) every time, which I didn't have to do on the old site. I wonder if that will be fixed."
I really hope they fix that soon, I'm regularly refreshing the site on my phone and it's just annoying to have to redo my filters every time I refresh the page. It's minor, I know, but it doesn't make it any less of an annoyance.
The Official TDF Thread#1360
Posted: 10/10/18 at 9:47pmI’ll take some of your annoyances! Kindle and IPhone take me to entering email and password and then to a page that says too many redirects can’t open page. No offers listed. Really hope they clear it up. I shouldn’t complain but I usually find glitch after glitch when sites are upgraded to function more efficiently.
The Official TDF Thread#1361
Posted: 10/10/18 at 9:49pm
They took the site down for four days for THIS? The old/regular site was perfectly functional and easy to use. This new site blows. Why did they do this?
The Official TDF Thread#1362
Posted: 10/10/18 at 9:56pm
https://nycgw47.tdf.org/TDFCustomOfferings/Current
Safari can’t open page because too many redirects.
Hello, TDF? You’re gonna get what you hate the most- a lot of phone calls to the office.
The Official TDF Thread#1363
Posted: 10/10/18 at 10:17pmI’ll take some of your annoyances as well: my account no longer shows Broadway or Off-Broadway shows, meaning they somehow managed to screw up my membership.
The Official TDF Thread#1364
Posted: 10/10/18 at 10:21pmFirst it tells me to make a new password, and now its making me do ANOTHER new password. Im beyond irritated. I have been trying to get tickets to American Son all day. Sigh.
The Official TDF Thread#1365
Posted: 10/10/18 at 10:36pm
If it helps, right now they are only showing tix for tomorrow night for American Son.
The Official TDF Thread#1366
Posted: 10/10/18 at 10:43pm
dramamama611 said: "If it helps, right now they are only showing tix for tomorrow night for American Son."
Thank you. This helps me very much!
The Official TDF Thread#1367
Posted: 10/11/18 at 12:43am12:41AM nothing. Can’t get to any offers. The other chat board says to have patience with an upgrade but I can’t help feeling there should have been a better way to do this for members- members supporting TDF for over 20 years.
The Official TDF Thread#1368
Posted: 10/11/18 at 7:37am
I sent an e-mail to customer support late last night. I still can't get in. I also need to renew my membership this month. Got the notice right before they shut down for the upgrade.
The Official TDF Thread#1369
Posted: 10/11/18 at 10:46amI also sent an email to customer service late last night. Still can’t connect today. Getting to wonder whether I’ll ever get back on. I’m assuming they have been flooded with emails. Anyone called yet?
The Official TDF Thread#1371
Posted: 10/11/18 at 11:26am
Most of the site is working for me, but some shows are not clickable. Anyone able to see what dates are avabile for The Ferryman?
The Official TDF Thread#1372
Posted: 10/11/18 at 11:31am
Polka Dot2 said: "Most of the site is working for me, but some shows are not clickable. Anyone able to see what dates are avabile for The Ferryman?"
I'm having the same problem. Just thought it was me
The Official TDF Thread#1373
Posted: 10/11/18 at 12:01pm
I can log in but only see 137 Off Off Bway and 28 Concert listings. Typically there is over 500 listings for all venues combined.
Broadway, Off Bway, Cabaret and Regional venues are grayed out. I cannot filter to Broadway only as usual. Hopefully this will be running at 100% soon.
Does anyone else only see Off Off Bway and Concert venues only listings?
The Official TDF Thread#1374
Posted: 10/11/18 at 12:11pm
The functionality seems to be going in and out. However, this morning I was able to get tickets for Once on This Island.
I'm a little worried that nothing shows up when I click Order History, but I do have an e-mail confirmation with the order number.
Videos








