Posted: 10/11/18 at 12:19pm
Posted: 10/11/18 at 3:32pm
Melissa25 said: "I can log in but only see 137 Off Off Bway and 28 Concert listings. Typically there is over 500 listings for all venues combined.
Broadway, Off Bway, Cabaret and Regional venues are grayed out. I cannot filter to Broadway only as usual. Hopefully this will be running at 100% soon.
Does anyone else only see Off Off Bway and Concert venues only listings?
"
Same here. Those filters are faded out and say (0) for me. I’ve emailed them about it but like others, I doubt I’ll hear a response anytime soon. Super frustrating.
Posted: 10/11/18 at 3:39pm
Danielle49 said: "
Same here.Those filters are faded out and say (0) for me. I’ve emailed them about it but like others, I doubt I’ll hear a response anytime soon. Super frustrating."
Why do so many of you people feel that e-mailing and calling them is going to speed up the process of ironing out the kinks? They KNOW there are issues and they are working to correct them. What sort of response are you expecting from them? Seems like a bunch of addicts here going through withdrawal pains and jonesing to get their next "fix".
Posted: 10/11/18 at 4:10pm
JSquared2 said: "Danielle49 said: "
Same here.Those filters are faded out and say (0) for me. I’ve emailed them about it but like others, I doubt I’ll hear a response anytime soon. Super frustrating."
Why do so many of you people feel that e-mailing and calling them is going to speed up the process of ironing out the kinks? They KNOW there are issues and they are working to correct them. What sort of response are you expecting from them? Seems like a bunch of addicts here going through withdrawal pains and jonesing to get their next "fix"."
TDF actually requested that people e-mail them. Things may not get fixed instantly but I am sure it helps them work on the problems.
Plus, us "addicts" pay for membership. This thread is keeping us updated also. It is called The Official TDF Thread. And that is what we are posting about. If it bothers you, go read another thread.
Posted: 10/11/18 at 4:18pm
JSquared2 said: "Danielle49 said: "
Same here.Those filters are faded out and say (0) for me. I’ve emailed them about it but like others, I doubt I’ll hear a response anytime soon. Super frustrating."
Why do so many of you people feel that e-mailing and calling them is going to speed up the process of ironing out the kinks? They KNOW there are issues and they are working to correct them. What sort of response are you expecting from them? Seems like a bunch of addicts here going through withdrawal pains and jonesing to get their next "fix"."
Really? How else do you think they’re going to know about problems if USERS don’t let them know?
Posted: 10/11/18 at 4:36pm
Posted: 10/11/18 at 5:06pm
Thanks Danielle49 for confirming that you were experiencing the same grayed out sections. Now I know for sure that I just need to try again tomorrow.
Posted: 10/11/18 at 5:55pm
Posted: 10/11/18 at 7:57pm
Kindle and IPhone- nothing. Get login with email and password then nothing. Anyone have an update? Am I ever going to log onto TDF again? After 25 years a member, this is what they give us? Not even a general email to say they're working on it? Sorry, but kind of lax. And we are members. Supporting the organization. Members.
Updated On: 10/11/18 at 07:57 PM
Posted: 10/11/18 at 8:33pm
Posted: 10/12/18 at 1:07am
Posted: 10/12/18 at 1:07am
Posted: 10/12/18 at 3:04am
Had an incredible TDF seat for American Son tonight. 5th row orchestra on the center aisle!
Posted: 10/12/18 at 9:12am
So what do you all think is up with their new website? I see some here are ordering tickets and I can’t get pass the email/password entering page. I noticed they put up a disclaimer on the site about addressing problems and working hard to fix the glitches. I already emailed them twice with no reply.
Updated On: 10/12/18 at 09:12 AM
Posted: 10/12/18 at 9:16am
Posted: 10/12/18 at 9:22am
Posted: 10/12/18 at 10:36am
Posted: 10/12/18 at 11:09am
Posted: 10/12/18 at 11:17am
EthelMae said: "Add my laptop to my iPhone and Amazon Kindle as another device that won’t let me passed the Login page on TDF. Could it be the browsers? Silk, Firefox and Safari are the 3 I have."
Do you have someone that can try logging in for you?
Posted: 10/12/18 at 11:21am
EthelMae said: "Add my laptop to my iPhone and Amazon Kindle as another device that won’t let me passed the Login page on TDF. Could it be the browsers? Silk, Firefox and Safari are the 3 I have."
I imagine the site is not mobile optimized yet, which is what your Kindle and iPhone are attempting to populate.
As for browsers, Google Chrome is king these days, and most developers and designers use it as their primary source for testing. I'm able to use the site fine on Chrome. I'd delete Silk & Firefox if I were you, but that's a whole other conversation 
Posted: 10/12/18 at 11:36am
EthelMae said: "Add my laptop to my iPhone and Amazon Kindle as another device that won’t let me passed the Login page on TDF. Could it be the browsers? Silk, Firefox and Safari are the 3 I have."
I was able to login and choose shows (I tried up until the credit card info page during checkout) using Safari, so it's not the browser.
Posted: 10/12/18 at 12:08pm
Posted: 10/12/18 at 1:39pm
The design is terrible and buggy.
I thought I was purchasing a ticket for American Son next week but it confirmed as tonight. I know I clicked the purple arrow and then purchase, but the confirmation email said tonight.
I've sent two emails and three phone calls and haven't heard back.
Posted: 10/12/18 at 2:46pm
Posted: 10/12/18 at 11:35pm
