tvgus2 said: "Has anybody sent an item to the theater to be signed and never got it back? I wrote a very nice letter to Danny DeVito at The Price along with a poster and it never came back. Not sure if I'll get it back seeing that the play is done. "
I sent kind letters to Kelli O'Hara (and her Lights of Broadway card) when she was in The King and I at Vivian Beaumont/Lincoln Center Theatre a few weeks before she left and to Sara Bareilles (and the Joe's Diner coaster from the Deluxe edition of What's Inside) last spring when Waitress was in previews, and I haven't heard back from them. I am afraid that the letters may have also been purloined en route, since I used pretty envelopes and calligraphy...
I also sent letters and LoB cards to Seth Rudetsky, Kerry Butler, and Roger Bart a week before Disaster! closed and did not hear back from them. (I did receive a cast-signed Playbill and sweet letter from my childhood friend, Catherine Ricafort, who also appeared and to whom I also sent a letter and LoB cards of her previous credits.)
I had also attempted to send letters to Alexandra Silber, Melanie Moore, and Ted Sperling the week before the Fiddler revival closed, in care of the stage manager and using Priority Mail, but it was during a blizzard, and the envelope was returned to me, unopened, because it arrived a day or two after the show closed! Sigh.
I have read stories of people waiting over a year and finally hearing back from certain performers. The longest I have waited was over 6 months for Jessie Mueller to return my Lights of Broadway card (which I sent with a duplicate and kind letter also last spring during Waitress previews).
Another friend who used to work for Roundabout's ticketing services said that the staff forwards mail to actors since Roundabout has a year-round/set staff. I hope you receive a response and your poster!