Many employees are told not to intervene if their personal safety is at risk. My son in a manager for a nationwide pharmacy, and corporate policy is to NOT interfere with a shoplifter - to not even contact the police. It's covered under their insurance policy. And, now, more stores are locking up more merchandise in many markets.
It's not worth the $ to bring them to court, or to have to pay for an employees possible medical bills. (It guts my son when he sees it happen, they even know a number of people by face that rob them semi regularly. But corporate's stance is: ignore.)
I don't know that this is happening with ushers (policies keeping them from intervening) but I'm sure they don't get paid enough to deal with it.
Didn't the UK have a rash of escalted poor behavior about 1 year or 2 ago?
If we're not having fun, then why are we doing it?
These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.