Not a screw up on the sizing (this sounds like the right size venue for the material and to create the sense of urgency that Comet lost as it moved, but NYTW did screw up the ticket sales.
The night before tickets went on sale, a friend emailed me about seeing this. Not having any idea about ticket release dates, I went on the site, found some days for sale, and bought.
Unfortunately, someone at NYTW messed up and sold the tickets early. Unbeknownst to me, they voided the tickets [they were listed as "customer return" in my revised receipt] and sent me an email in the middle of the night to try again at noon. I don't habitually check my email before work (I start EARLY), and by the time I saw the email, they were sold out. They had my phone # (they require it)--one thinks they could have called/texted.
What's doubly annoying is that they have a big notice that "all sales are final"--so had I bought the wrong date, I'd be out of luck, but since they messed up, I'm also out of luck. Not sure what the resolution should be (perhaps first dibs if they add dates?) but they way it was handled was sub-optimal.
Updated On: 9/21/17 at 01:56 PM