I was in the line yesterday and the box office staff were extremely rude giving different information to patrons and told me that "SRO" is never a guarantee and if I'm that bothered about seeing the show, I could pay $349 for a seat in the orchestra. He went on to say that those into the SRO queue were continuously antagonising the box office clerks and that if the behaviour continued that SRO would be pulled and barred. I am still in shock in being spoken to like this.
CurtainUpNYC said: "I was in the line yesterday and the box office staff were extremely rude giving different information to patrons and told me that "SRO" is never a guarantee and if I'm that bothered about seeing the show, I could pay $349 for a seat in the orchestra. He went on to say that those into the SRO queue were continuously antagonising the box office clerks and that if the behaviour continued that SRO would be pulled and barred. I am still in shock in being spoken to like this."
When opportunities for cheap tickets to shows that are this high in demand are offered, the general public will tend to forget that the theatre does not have to provide this type of ticket. The theatre is being generous offering rush/SRO tickets and people will behave as if it is a right and like they deserve to be given these tickets. As if the theatre owes it to them. So I understand the clerk’s frustration and I can only imagine what they have to deal with daily. That being said, they shouldn’t be rude or speak like that to anyone, but just try to imagine the types of people they deal with everyday that believe because they wait outside for hours, they are someone owed a ticket to the show. I’m sorry you had a negative experience with them though.
I wasn't in town in time to do rush/SRO tickets but I waited it out at the StubHub location near Broadway and was able to snag a single ticket, orchestra row Q on Thursday 8/15 for less than $90. If I had waited longer, they ended up dropping down to $65ish leading right up to the show. Unsure if it was a fluke night or what, but my seat was great and the StubHub people were nice and had a coupon available. You do have to toe the line of potentially not getting a seat, but it worked out in my favor this time.
I agree with ChristianPisco. Theaters offer standing room as a courtesy, not as a necessity, and there is no guarantee you'll get it. I can't see why box-office staff would be giving out ''different information.'' Granted, the number of standing-room spaces varies from show to show, and I'm guessing that number is affected if cast members, etc., have put in requests for family and friends. That said, there is no excuse for rudeness on either end: from the box office or the patrons.
For the record, I did standing room with a friend at ''Hadestown'' recently, and had a terrific time. The box office was quite friendly. And even though we were in line for hours, the show was worth the wait. Once inside, those of us doing standing room were given a brief chat about do's and don'ts at the railing. They even encouraged us to sit in any empty seats at intermission. I didn't see any, so I was content to continue to stand for Act II. But some nice guy from the house informed me and my friend that there were a couple of empty seats in the 2nd center row of orchestra. He asked us to wait until the next song ended, and then guided us to those seats. And it was an incredible view. Kudos to the Walter Kerr staff!
sorry to hijack this thread, but curious if anyone has heard anything about changes to original broadway cast for this show. I want to see it again and want to know how long i can wait. thank you
For Tuesday August 27, there were five people on line at 3pm, nine by 3:30 and 11 by 3:45. At 4pm now there are 13 people. Amber Gray is out on vacation so not sure if that is impacting the line.
Anyone live in the city have any idea how rush and Sro tickets normally go the first two weeks in November. Do they typically become less crazy or has this just become a common thing for waiting. Or will there typically be a bit of a ease up between summer tourists and holiday season.
I just remember not even six years ago being able to walk up for a rush at 10 and being fine, even for some of the hit shows. (Not talking like bom or ham)
I doubt anyone can predict how THIS week's rush and SRO will go, let alone two weeks in November. Every day varies. And since this is a ''Hadestown'' thread, you should know that ''Hadestown'' no longer offers rush, only standing room.
I'm usually fine with sitting in the last rows and got a seat for Hadestown for the last row. I forgot about how the balcony is in that theater until I got there - it's 2 rows very high next to the lighting booth. The view is pretty angled. The people in front of me leaned very far forward almost the entire show - I got a few seat cushions so I could see better! And some people in the second row of the balcony were also leaning forward. If you have the opportunity for a cheap seat and know how the balcony is and are okay with that, then it sounds good!
RippedMan said: "Cheap seats on StubHub, just not sure the view from the Balcony is worth it?"
I had the opportunity to see this show a few months ago for veryyy cheap in the balcony. It’s an interesting view. You’re essentially watching it from a birds eye view, but I thought it sort of added to the experience. I’m sure the view isn’t soooo much better from orchestra or mezzanine but if price is an issue and you have an opportunity to see it from above in the balcony for cheap, I think it’s worth it. It was really cool to see the movement of the stage and characters from above since most shows I never see from that angle. If you’re the type of person who likes to see facial expressions/emotion on the actors’ faces then don’t sit in the balcony - you are just way too far and high up to see that. I personally felt like they did a great job of portraying all of that through their words/songs but definitely couldn’t see their faces as well as when you’re closer.
Agreed with whoever said before about needing to lean forward. I got a seat booster and leaned forward the entire time, but that didn’t really bother me
Dkinny23 said: "RippedMan said: "Cheap seats on StubHub, just not sure the view from the Balcony is worth it?"
Agreed with whoever said before about needing to lean forward. I got a seat booster and leaned forward the entire time, but that didn’t really bother me"
Maybe not, but I'm sure it bothered the people behind you whose view you were blocking by leaning forward.
For anyone planning to rush next week, a lot of great seats on ticketmaster for shows next week for $99 or $109! I snagged a 2nd row side orch aisle seat closest to center!
MidnightRadio said: "For anyone planning to rush next week, alot of great seats on ticketmaster for shows next week for $99 or $109! I snagged a 2nd row side orch aisle seat closest tocenter!" Thx for the heads up. I was able to get Mezz Row B close to the center as well on Oct 2nd for $109 Excited to see this.
By about 10:30am there were 6 people in line, and by the time they let us in one by one to get an SRO ticket, there were 10 people in line.
I asked the attendant how many SRO tickets they had available and she said she didn't know, but she did say that yesterday's matinee line was the shortest she'd ever seen it. That may be a mixture of factors (Dorian had just hit the southeast the day before, school is back in session, etc., or it might have just been pure and utter luck.
Once intermission hit I got to sit in center orchestra, second to last row. Fantastic view!
My daughters are traveling to NYC tomorrow and would love to try to get standing room tix for the evening show. Judging from the recent posts it may not be too hard for them but I want to give them an idea of what time to get to the line. Can anyone who has gone recently (especially for a Friday night show), suggest the time they should get there? Thanks!
JSquared2 said: "Dkinny23 said: "RippedMan said: "Cheap seats on StubHub, just not sure the view from the Balcony is worth it?"
Agreed with whoever said before about needing to lean forward. I got a seat booster and leaned forward the entire time, but that didn’t really bother me"
Maybe not, but I'm sure it bothered the people behind you whose view you were blocking by leaning forward."
I was in the last row so no one was sitting behind me. Trust me I know the frustration of not being able to see, I’m a 5’1” adult and have to use the booster seats more often than I want to admit haha. I try not to lean forward in any show I see because I know how frustrating it is. But balcony at the Walter Kerr is essentially unavoidable for both rows unfortunately :/
Dkinny23 said: "JSquared2 said: "Dkinny23 said: "RippedMan said: "Cheap seats on StubHub, just not sure the view from the Balcony is worth it?"
Agreed with whoever said before about needing to lean forward. I got a seat booster and leaned forward the entire time, but that didn’t really bother me"
Maybe not, but I'm sure it bothered the people behind you whose view you were blocking by leaning forward."
I was in the last row so no one was sitting behind me. Trust me I know the frustration of not being able to see, I’m a 5’1” adult and have to use the booster seats more often than Iwant to admit haha.I try not to lean forward in any show I see because I know how frustrating it is. But balcony at the WalterKerr is essentially unavoidable for both rows unfortunately :/
"
I too sat in the last/second row of the balcony with a booster seat (5’3” here). In my case, the first row leaned forward, necessitating shorties such as myself to also lean. But as with you, no one was behind us, being the last row and all, so it was no bother to anyone.