My daughter and I did the cancellation line last Wednesday. We got to the theater at 10pm on Tuesday. We were 6th in line with 5 line sitters ahead of us. The next person came at 10:30 and there was about 4 more people lined up by 3:30am. That was what I called the "OG". No one else really lined up until after 7am. It was freezing out and I think that kept people away. A little while after the box office opened, we were offered 4 premiums. The first line sitter took one and a guy behind us took one. About 15 minutes before the matinee, they came out with 5 tickets. Two pairs went to line sitters and the single ticket went to a girl behind us. Just after 2pm, they came out with 2 more tickets which went to another line sitter. We were next as the line sitter directly in front of us was waiting for evening. A minute later, they came out with two standing room, which we took. After the show, I found out that 5 more tickets were sold after ours. So, 12 tickets total not including the premiums. The show was amazing! It was worth the 16 hour wait in the cold. I thought Wednesday worked out as a great day to do the line as there were two shows. Also, it was cold out, so it kept the initial crowd down. I think it will get worse as the weather warms up.
I have to say that the Richard Rodgers staff did not seem happy with the cancellation line. Two different employees came out to "talk" to us. It was more of a scolding. We were warned sternly against harassing people, getting physical, etc. We were told that if we left the line, we forfeit our place. One of the employees did not seem to like the SOLDs. She pointed her tirade at them and one seemed to really take offense, but he did not say anything directly to her. It left me wondering what the line will be like in the warmer months. They seem to be barely tolerating it. as it is. I don't want to start a line sitter debate in any way, but it seems they have this down to a science making it very hard for anyone else to get in. I can't imagine trying the line on a one show day.