My experience was similar to others. I had a pair of tickets in my cart twice, and was excited about front row mezz in the center, but someone "took" them from my cart. The third time, they turned off the map, in the middle of my hunt. I figured three strikes and and hour later, I should give up.
My question is why does Ticketmaster allow someone to "take" tickets from your cart? I'm sure i don't understand the intricacies of how the site works, but it seems that if I have tickets in my cart and I click that I want them, even if the site is moving slowly, those should still be my tickets. I'm all for 'first come-first served' but if I had the tickets in my cart, 'first', how did someone else get them?
On a separate note, I keep reading that everyone thinks prices will drop when the original cast leaves. While they may drop a little, I think this may be a bit of wishful thinking. Most people outside of the NY area, have no idea who the original cast is. I think people just want to see Hamilton, when on holiday, not Hamilton with Daveed Diggs (no offense to Mr. Diggs, of course). I imagine time will tell, but those $849 tickets went awfully fast. Maybe they should do an arena tour :)
Congrats to all the winners, last night.