NYadgal said: "I have mixed feelings about an actor breaking character to do that.
We all hate it when a phone rings, but it eventually stops. An usher should go directly to the sound/source and handle it.
Theaters need to do more. Unless it’s a true emergency, the show should go on.
In my opinion."
The show has already been interrupted. Even if the actors don't stop the scene, the audience, by and large, is no longer paying full attention to what is happening onstage. They are taken out of the moment, scanning the auditorium for the offending cell phone, etc. So it really doesn't bother me when an actor handles the situation in a classy way, as it seems Benanti did.
As an audience member, the deluge of cell phones, texting, smart watches, etc. is sometimes too much for me to handle. I cannot imagine having to face that eight times a week from the stage while you're trying to act your heart out. We all reach a breaking point.
"You travel alone because other people are only there to remind you how much that hook hurts that we all bit down on. Wait for that one day we can bite free and get back out there in space where we belong, sail back over water, over skies, into space, the hook finally out of our mouths and we wander back out there in space spawning to other planets never to return hurrah to earth and we'll look back and can't even see these lives here anymore. Only the taste of blood to remind us we ever existed. The earth is small. We're gone. We're dead. We're safe."
-John Guare, Landscape of the Body