Official JCM as Hedwig (2015 Edition) Thread — Page 14

Maybe they'll have "I Saw Injured John" t-shirts.

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I'm a bit confused, when is MCH returning? I have tickets to see JCM Feb. 27 but would love to return beforehand to see MCH- he was fantastic.

You're fine Alix, everyone gets what you're saying, I agree too!

My tickets are for the 28th-- I loved MCH, but I really want to see JCM. I'll play it by ear, but if I have to move it, I will.
Anyone know how much notice I have to give telecharge to switch my tickets?

I'm glad he's taking care of himself and I'm even more excited to try and get tickets when he returns. We might have some sold out shows with people transferring their tickets to later in the run.

I am glad to have a chance to see MCH in the role - after this, I will have only missed AR as Hedwig. But I'd be devastated if I had tickets to see JCM and he was out. I'm so sorry, y'all.

I have a ticket for the Feb. 21 10pm show too, plus I'm flying in...so I'm gutted. Looked at cancelling my flights but the charge is almost as much as my ticket. Going to try to exchange for when I'm back in NYC in April.

Telecharge won't exchange tickets until they get official notice from the producers. They said to call at 10:30AM EST.

Poor MCH no one wants to see him

I mean, I'm disappointed too, but it happens. It's a physically demanding show, and I'm sure that JCM would rather take the time to properly heal than risk cancelling more performances. And it's not like MCH is some nobody- I exchanged my tickets, but if for some reason I'm sure I'd still enjoy his performance.

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Maybe I'm overreacting but does anyone else think it's crazy that we basically have to buy new seats? It will take a while for the refund of our original seats to hit our cards.

I think I'm just frustrated that we - the paying audience - have to do all of the work when something like this happens.

I think I'm just frustrated that we - the paying audience - have to do all of the work when something like this happens.

How would you handle this then? They aren't processing automatic refunds because that may not be what every individual patron desires and they can't exchange for an alternate date without input. If you contact point of purchase, either Telecharge or the Box Office, they will process an exchange for you. Sending an email notice is not entirely effective as it would only reach people who bought their tickets through Telecharge and then it's still on the ticket buyer to contact Telecharge about what they want done. Telecharge and the producers of the show aren't clairvoyant. Also, there would still be a slew of box office purchases that would have to be addressed individually at the box office because they don't normally collect contact information from buyers anyway.