The BWW Tech Support Thread- Page 8

[mar6411]

Posted: 10/17/23 at 3:45pm

ErmengardeStopSniveling said: "The "back to the message board" button is not working on Desktop when reading a thread."

not working on my iPad or iPhone either

 

[Robbie2]

Posted: 10/17/23 at 4:02pm

dramamama611 said: "Now its been 4 weeks since we first alerted you to the problem, and no fix, no comments, no sign that anyone there cares.



Oh, and now the search feature for the boards refused to actually search ( I could type in the search word and choose between subj only and subj/body... but it wouldn't actually DO anything.)"

 

Because they don't care and that hasn't worked in a long long time along with other stuff.......

[dramamama611]

Posted: 10/17/23 at 7:10pm

Still waiting for the android app to be functional. 

[TheatreFan4]

Posted: 10/17/23 at 10:25pm

dramamama611 said: "Still waiting for the android app to be functional."

It's just the website with an app shell. Just put a shortcut to the website on your home screen. Same effect.

[dramamama611]

Posted: 10/17/23 at 11:27pm

But wouldn't it be nice if they just FIXED the app? Or make a statement that they aren't going to bother? Or acknowledge they know there is a problem?   

 

(But I had totally forgot that was a possiblitiy, so thanks.)

[fashionguru_23]

Posted: 10/18/23 at 8:59am

I agree, dramamama611.

 

[Jay Lerner-Z]

Posted: 10/18/23 at 12:26pm

Why do so few people use the OT board now? I notice the board is not featured under the "chat" banner anymore... do you all know it is still there? Or have you just (understandably) lost all interest?

[ErmengardeStopSniveling]

Posted: 10/18/23 at 2:20pm

1) I'm not able to post from iPhone/Safari. When I was previously able to post, when you go in to edit a post, the text goes beyond the confines of the screen width.

2) the list of topics has returned to the top of the Board, even for those who have that function turned off in settings.

[TaffyDavenport]

Posted: 10/18/23 at 2:24pm

Edit not working for me on any platform.

[Rob]

Posted: 10/18/23 at 2:26pm

Post issue should be fixed; we’ve been making a few back end improvements this week which will be in advance of some search improvements next week. 
 

apologies on the android issue, we have messages into the dev of that to see if it can be rectified 

[ErmengardeStopSniveling]

Posted: 10/18/23 at 2:27pm

TaffyDavenport said: "Edit not working for me on any platform."

Same.

[fashionguru_23]

Posted: 10/18/23 at 2:31pm

Yes, the topics list is back, despite me having it turned off in my settings.

Thanks Rob, for the check into the Android app!

[Rob]

Posted: 10/18/23 at 2:39pm

replies should be fixed as well... Topic list, you might have to turn off and back on (sorry). 

[ErmengardeStopSniveling]

Posted: 10/18/23 at 2:41pm

Rob said: "replies should be fixed as well... Topic list, you might have to turn off and back on (sorry)."

I've done that a few times + cleared cache, but still shows up.

[uncageg]

Posted: 10/18/23 at 2:46pm

I have an Android phone (Pixel). I just use the browser. For some reason it is one of the only sites that hasn't popped up as a shortcut but I just type in the letter "B" and it is the first site to pop up. Probably since I pop in a lot. Still wonder why it hasn't popped up as a shortcut in the three years I have had this phone.

[Sutton Ross]

Posted: 10/18/23 at 2:47pm

The "report to mods" button doesnt work on mobile (hasnt for months) and now it does not work on desktop. Crazy spam threads offering fentanyl and free passports need to be deleted I would think, so please fix it. It seems your staff is very limited these days but waiting months for a simple fix is slightly ridiculous. 

[Lot666]

Posted: 10/18/23 at 3:24pm

The "like" (thumb up) icon is not functioning.

[Lot666]

Posted: 10/18/23 at 3:25pm

The Account > Settings link displays a page of yellow and orange code.

Updated On: 10/19/23 at 03:25 PM

[TarHeelAlan]

Posted: 10/18/23 at 4:33pm

Lot666 said: "The Account > Settings link display a page of yellow and orange code." 

FWIW, it looks fine on both my Mac (Chrome browser) and my phone (Safari). 

 

[TarHeelAlan]

Posted: 10/18/23 at 4:36pm

Lot666 said: "The "like" (thumb up) icon is not functioning."

Seeing the same problem. 

 

[Rob]

Posted: 10/18/23 at 4:51pm

And the account, thumbs up, and report links should all be happy again. More to come, as always. 

[ACL2006]

Posted: 10/18/23 at 6:10pm

The option is view threads/topics isn't working now regardless of what my settings are.

[Melissa25]

Posted: 10/18/23 at 6:44pm

I too have turned topics on and off but they are still showing up.

[Esther2]

Posted: 10/18/23 at 9:20pm

Jay Lerner-Z said: "Why do so few people use the OT board now? I notice the board is not featured under the "chat" banner anymore... do you all know it is still there? Or have you just (understandably) lost all interest?"

It's still there, but not from the drop-down.  On the black band at the top of the page, there are three buttons - Main Board, Off Topic, and Buy/Sell.  That's the only way I've found to get there. 

[JasonC3]

Posted: 10/19/23 at 8:19am

Seemingly unable to edit posts this morning. When going to post an edited message, we get:
"We're sorry - An Error Occurred"