ErmengardeStopSniveling said: "This box office situation is common for Benefit performances, but still rather silly. Remember, the SPRING AWAKENING event started about an hour late because of the same box office situation.
Another likely reason: This being a benefit, the orchestra section will be a game of Tetris when determining exact locations, keeping VIP parties/packages together, etc. For a Broadway opening night or a big nonprofit gala, the seating charts can change even through the day-of.
That said, they should absolutely send digital tickets for the rest of us plebes sitting up in the mezz, since we know our seat numbers already! (Do folks in the orchestra have exact locations?)"
Yes, we in the orchestra do have our exact seating locations