This post is about sound. I watched the first preview from the first row of the loge, 6 seats from the end on the left side (actor's left). It was hard to catch all the dialogue AND the lyrics from up there, but it's a problem I've noticed with this theater before. I watched "War Horse" from up there, but on the right side, and had the same issue. I never make the same mistake three times.
I came back on Friday and got an orchestra ticket (H 505) which was not in the center section, but two seats from the aisle and much closer to the stage. The sound was much better and I liked the show so much more when I could hear clearly what they were singing/talking about; didn't have to guess or fill in the blanks.
Interestingly, the two people sitting to my left and I were the only people in our section that were laughing consistently. During intermission I asked them if they had seen the show before, and they said yes, they were there for the first preview, but had sat in the middle orchestra section, last row, under the overhang, which they had been warned had sound issues, which turned out to be difficult for them. They thought having great sight lines would make up for any sound issues, but discovered that overhang made catching all the lyrics and dialogue hard. So they came back the next night and by coincidence sat next to me, who had a similar issue with the sound in the loge.
I know this is an issue in that theater. Back a few years a friend and I saw South Pacific many times -- including the first preview and the final matinee, and many last minute tickets after standing in the cancellation line. A show like that drew a lot of older audience members, and at every show we attended, at intermission there was a long line of people getting the headphone hearing devices. The fact that they were getting them at intermission, not prior to the show, was because many of them normally didn't need them for theater, but for that show they discovered they did (yes, I asked some of them). I'm very interested in all aspects of performing, and if the audience can't easily hear what's happening, that's a problem.
I'm grateful that I could buy a second discounted ticket to see this show again, and maybe it's just not possible to create sound for that room that works consistently for all. But I would recommend that you sit as close as you can. I enjoyed it so much more the second time, just surrendered to the languid pace and watched it unfold.
I appreciate a theater that doesn't crank the volume like many do, but the downside is that when it's a subtle, thoughtful show, like this is, the audience shouldn't have to work hard to grasp it all. I'm in my late 60s, but the two people sitting next to me, very fit, looked to be between 30-40. I guess we all could have gotten the headphones during intermission of that first performance, but that's a whole other issue. But if you have any doubts about your hearing, I'd recommend you get the headphones. You don't have to use them, but I wished vanity hadn't gotten in my way during the first preview.