The BWW Tech Support Thread
Stand-by Joined: 3/30/07
The BWW Tech Support Thread#125
Posted: 2/17/23 at 2:13pm
I'm on Safari and as of this morning, I cannot use the top red navigation menu on the main page. If I click an article and go to that page, the menu works fine. But not on the main page. Have tried clearing my cache and cookies. Don't have the same problem in other browsers.
The BWW Tech Support Thread#126
Posted: 2/17/23 at 3:45pm
Could you fix the pagination bug where in a single post, when we have just filled a page with replies, for example when there are exactly 24 replies to the OP, the pagination would show there are 2 pages (it should be just 1). Now if you click on "2", you would be redirected to the message board home page, because there's nothing on the 2nd page of the post yet. It's very annoying and it's been there for ages.
Updated On: 2/17/23 at 03:45 PMThe BWW Tech Support Thread#127
Posted: 2/17/23 at 4:59pmWhy does the text formatting toolbar keep disappearing? When responding to a thread, I used to get a brief view of the HTML code in the post and then the screen would refresh and show the text in WYSIWYG format. Now, I get nothing - just a blank box.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
The BWW Tech Support Thread#128
Posted: 2/17/23 at 6:32pm
steve.sometime said: "Could you fix the pagination bug where in a single post, when we have just filled a page with replies, for example when there are exactly 24 replies to the OP, the pagination would show there are 2 pages (it should be just 1). Now if you click on "2", you would be redirected to the message board home page, because there's nothing on the 2nd page of the post yet. It's very annoying and it's been there for ages."
F*cking THANK YOU for bringing this up. I haven’t seen anyone else bring this up and I thought it was just me having issues constantly.
The BWW Tech Support Thread#129
Posted: 2/17/23 at 6:49pm
GiantsInTheSky2 said: "steve.sometime said: "Could you fix the pagination bug where in a single post, when we have just filled a page with replies, for example when there are exactly 24 replies to the OP, the pagination would show there are 2 pages (it should be just 1). Now if you click on "2", you would be redirected to the message board home page, because there's nothing on the 2nd page of the post yet. It's very annoying and it's been there for ages."
F*cking THANK YOU for bringing this up. I haven’t seen anyone else bring this up and I thought it was just me having issues constantly."
Admittedly, I thought we'd actually fixed this bug. Can you please PM me the next time you see it so I can pull some data to pass on to our resident bug-squasher? Thanks.
The BWW Tech Support Thread#130
Posted: 2/17/23 at 11:17pm
Rob said: "GiantsInTheSky2 said: "steve.sometime said: "Could you fix the pagination bug where in a single post, when we have just filled a page with replies, for example when there are exactly 24 replies to the OP, the pagination would show there are 2 pages (it should be just 1). Now if you click on "2", you would be redirected to the message board home page, because there's nothing on the 2nd page of the post yet. It's very annoying and it's been there for ages."
F*cking THANK YOU for bringing this up. I haven’t seen anyone else bring this up and I thought it was just me having issues constantly."
Admittedly, I thought we'd actually fixed this bug. Can you please PM me the next time you see it so I can pull some data to pass on to our resident bug-squasher? Thanks."
I found an example: https://forum.broadwayworld.com/readmessage.php?thread=1155490 It has 49 replies and should have only 2 pages. But there are 3 page links and if you click on "3", you get redirected to message board home page.
Interestingly it doesn't happen when there's 24 replies, like this: https://forum.broadwayworld.com/readmessage.php?thread=1155407
The BWW Tech Support Thread#131
Posted: 2/24/23 at 11:02amThe formatting bar disappeared. Wanted to include a link and the link icon is gone on both iPad and Windows desktop.
The BWW Tech Support Thread#132
Posted: 2/24/23 at 1:12pm
On the mobile app I am still seeing "1 message" next to message alert.
Also, I know we can't get rid of the ads but it is really annoying that some videos start and then just stop about 5 or so seconds in for an ad and then just continue after. I haven't noticed it in the past few days so maybe that was taken care of? I actually stopped watching videos a while ago because of it.
The BWW Tech Support Thread#133
Posted: 2/24/23 at 3:05pm
Please fix the formatting bar. For those of us who aren't dumb TikTokers and still use proper grammar, it's very important.
Thanks, dolls!
The BWW Tech Support Thread#134
Posted: 2/24/23 at 3:51pm
We believe that both the pagination bug and the editor bug are resolved, along with any issues with PMs.
As always, if you have any issues please feel free to let us know via email at moderator@broadwayworld.com, or via PM to the moderator account.
The BWW Tech Support Thread#135
Posted: 2/24/23 at 4:36pm
Can we please disable the pop-up video on the mobile version? Really annoying to constantly have to delete it every time I pull up a different thread.
Leading Actor Joined: 5/8/19
The BWW Tech Support Thread#136
Posted: 3/3/23 at 1:01am
Since earlier today I've been seeing what looks like a database query being printed above the main feed on the board homepage:
select topics.topicname,boardtitle,topicid,wbtable.id,topic,replies,lastcomment,lastcommentbyfirst,topicstartedbyfirst,views,lockthread,sticky FROM bway_bww.wbtable left join bway_bww.topics on wbtable.topicid = topics.id where boardid = 1 and lastcomment > '2020-01-01' ORDER BY sticky desc, lastcomment desc LIMIT 50,50
The BWW Tech Support Thread#137
Posted: 3/3/23 at 1:25am
MattieIce2018 said: "Since earlier today I've been seeing what looks like a database query being printed above the main feed on the board homepage:
select topics.topicname,boardtitle,topicid,wbtable.id,topic,replies,lastcomment,lastcommentbyfirst,topicstartedbyfirst,views,lockthread,sticky FROM bway_bww.wbtable left join bway_bww.topics on wbtable.topicid = topics.id where boardid = 1 and lastcomment > '2020-01-01' ORDER BY sticky desc, lastcomment desc LIMIT 50,50"
I have also noticed this in the last few days.
On a slightly related topic, any CD review, or similar review article by "Bobby Patrick" (NYC and Cabaret beat) *never* load properly when accessed via the link on the homepage; the posted hyperlink *always* is lacking the domain. Instead of "https://www.broadywayworld.com/article/ARTICLE-TITLE-HERE", without fail you receive a Page Not Found error, because the referring link is literally "article/ARTICLE-TITLE-HERE", completely lacking the domain. If you manually add the domain, it works fine. But please, check Mr. Patrick's upload/directory settings -- this is a constantly occuring problem.
The BWW Tech Support Thread#138
Posted: 3/8/23 at 6:01am
The spam is out of control.
Can we get some captcha? Some two factor authentication please?
The BWW Tech Support Thread#139
Posted: 3/8/23 at 9:01am
JanMaxwellsBag said: "The spam is out of control.
Can we get some captcha? Some two factor authentication please?"
PLEASE!!!
The BWW Tech Support Thread#140
Posted: 3/11/23 at 2:29pm
Already fixed...nvm
The BWW Tech Support Thread#141
Posted: 3/16/23 at 11:33am
steve.sometime said: "Rob said: "GiantsInTheSky2 said: "steve.sometime said: "Could you fix the pagination bug where in a single post, when we have just filled a page with replies, for example when there are exactly 24 replies to the OP, the pagination would show there are 2 pages (it should be just 1). Now if you click on "2", you would be redirected to the message board home page, because there's nothing on the 2nd page of the post yet. It's very annoying and it's been there for ages."
F*cking THANK YOU for bringing this up. I haven’t seen anyone else bring this up and I thought it was just me having issues constantly."
Admittedly, I thought we'd actually fixed this bug. Can you please PM me the next time you see it so I can pull some data to pass on to our resident bug-squasher? Thanks."
I found an example:https://forum.broadwayworld.com/readmessage.php?thread=1155490It has 49 replies and should have only 2 pages. But there are 3 page links and if you click on "3", you get redirected to message board home page.
Interestingly it doesn't happen when there's 24 replies, like this:https://forum.broadwayworld.com/readmessage.php?thread=1155407"
It's happening again to this post: https://forum.broadwayworld.com/readmessage.php?thread=1155151 where it has 125 replies, and when I clicked on "6" in the pagination, I was redirected to the message board home page.
The BWW Tech Support Thread#142
Posted: 3/18/23 at 1:07pm
Just checking to see if anyone is having problems of no photos or video loading. I have a lot of white space where they should be. Have restarted computer and problem still exists.
I am using Safari browser.
The BWW Tech Support Thread#143
Posted: 3/19/23 at 10:58am
For several days now the bullet feature has not been working. When you click the bullet icon, the bullet appears in the editing window, but when you preview or post the response, the bullet is not there:
- This sentence was actually entered as a bullet point.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
The BWW Tech Support Thread#144
Posted: 4/4/23 at 4:30pm
Huss417 said: "Just checking to see if anyone is having problems of no photos or video loading. I have a lot of white space where they should be. Have restarted computer and problem still exists.
I am using Safari browser."
I am having this issue with "exclusive" videos - not ones that are linked over to YouTube. I've tried edge, opera and chrome. So, e.g., the Krakowski Schmigadoon video doesn't load.
update: video appears and plays on phone via the app
The BWW Tech Support Thread#145
Posted: 4/6/23 at 9:06pm
So now we have to deal with two pop-up video ads now? One incredible massive ad and then there's the usual video ad that I have to cancel out with every page turn?
The BWW Tech Support Thread#146
Posted: 4/6/23 at 9:20pm
What is with all the advertising crap, enough already BW and what's up with the nonstop annoying pop up ads for Life of Pi! Stop already Rob!!! Don't get me started on all the videos that you post and seconds later another ad!? Jeez!
The BWW Tech Support Thread#147
Posted: 4/6/23 at 9:32pm
That annoying AF Life of Pi pop up video that takes up the fvcking entire screen of my Mac needs to go. Seriously WTF!?!?!?
The BWW Tech Support Thread#148
Posted: 4/7/23 at 1:13am
I wonder how much it would cost to just move to a real forum and not really have to employ anyone locally to fix it. Reddit will decide this for them if they don't take it seriously anyways,
The BWW Tech Support Thread#149
Posted: 4/22/23 at 8:44pm
The “Next 50” button at the bottom of the thread page is not working.
I get the following message: Not Found. The requested URL was not found on this server.
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