Broadway Legend Joined: 12/7/18
I just got refunded for Hangmen via Audience Rewards. I got both the payment and the points back in my account.
ArtMan said: "For those of you receiving Telecharge, etc refunds, are they refunding the fees also?"
Fees are refunded.
BenElliott said: "I still haven't received my refunds yet."
Under normal circumstances, refunds from Telecharge take at least 3 days to show up in my bank account.
Featured Actor Joined: 6/18/16
Once I get refunds think it’s safe buying Six and Company tickets for late May? Surely those productions don’t close (I know Company’s producer said it won’t)
I got a a Jury duty questionnaire and I though oh lord that is about the last place I would like to go during this outbreak.
Broadway Legend Joined: 5/16/16
sppunk said: "Once I get refunds think it’s safe buying Six and Company tickets for late May? Surely those productions don’t close (I know Company’s producer said it won’t)"
No one knows. A lot of things I've read seem to think this thing could be at its worst in May/June. I can't imagine that April 12th date won't be extended.
Featured Actor Joined: 10/14/19
sppunk said: "Once I get refunds think it’s safe buying Six and Company tickets for late May? Surely those productions don’t close (I know Company’s producer said it won’t)"
I have a trip to the city planned for May 28-31. As of right now I'm holding out hope.
Broadway Legend Joined: 11/14/13
https://www.independent.co.uk/news/world/americas/coronavirus-us-shutdown-self-isolation-how-long-anthony-fauci-work-from-home-a9400096.html?fbclid=IwAR0374I7e8grgi9o7NppXm2K8SLiovzdrUNNoAesF5N7yncjfrWLlBVHzAs
Then there's this y'all...THIS is what is possible if this continues to spread and possibly overwhelm our crappy healthcare system. It's so obvious the US didn't do nearly enough in time. It's why S.K. is doing mostly ok. They stopped it in it's tracks. We didn't.
sppunk said: "Once I get refunds think it’s safe buying Six and Company tickets for late May? Surely those productions don’t close (I know Company’s producer said it won’t) "
Lead producer Chris Harper and another producer Ken Fakler have both said Company will return. Several cast members have said the same thing on social media. It’s not a show that relies on tourists and that’s their biggest advantage right now.
Six and Company are definitely two of the safest new shows in terms of retuning after this shut down, even if it gets extended.
How much costs are these shows racking up week-per-week in this shutdown. For example, do they have to pay rent, actors etc.? My fear is if it goes on for too long shows like Company might just run out of money to re-open....
Actors go on unemployment, I believe. Time will tell in theater OWNERS demand payment while dark.
Broadway Legend Joined: 5/16/16
Just got this from the Hudson
“ We are writing to update you regarding your order for Plaza Suite at the Hudson Theatre.
We’re adapting as quickly as we can to this situation and understand the disappointment and frustration you have experienced in the past 24 hours. A member of our team will contact you to offer an exchange or refund within the next 30 days. Rest assured that we will get back to you. Our shows are unfortunately cancelled, but our staff is here for you. We truly appreciate your patience and understanding as we continue to work through this challenging period to best serve our patrons.
We have a dedicated page on our website which we will update as soon as we have new information. We look forward to welcoming you at the beautiful Hudson Theatre in the near future.
With sincere wishes,
Hudson Theatre”
I was ridiculously excited for Virginia Woolf and I'm a little nervous that they won't return. Metcalf is on somewhat of a tight schedule.
Also, I feel really bad for The Inheritance. They didn't get to have a proper closing.
I am the head of ticketing for 4 currently-running Broadway shows.
If you are holding tickets- calm down. Refunds are in progress, all automatically.
Box offices are working full-speed to process. It's not a one click solution.
Stand-by Joined: 5/14/14
I am also nervous about Woolf, but Russell Tovey posted on IG that they will be back. Obviously that’s not a formal announcement, and anything can happen, but I felt a tiny bit reassured hearing that from a cast member.
Also I believe Woolf is scheduled to run until August, so I imagine this wouldn’t effect it too badly. I believe The Conners films in the Fall. I would also hope that Rudin would really fight for this show — he must know that he has an extraordinary, probably Tony winning performance in it.
Woolf could win Actress and Revival of a Play this season so I'm expecting them to fight for it, but I just worry if this cancellation lasts past April 12th.
Stand-by Joined: 2/26/20
Sondheim_Geek said: "I am the head of ticketing for 4 currently-running Broadway shows.
If you are holding tickets- calm down. Refunds are in progress, all automatically.
Box offices are working full-speed to process. It's not a one click solution."
Thanks for this. I can only imagine the volume involved in such mass refunding.
Featured Actor Joined: 9/14/16
A question for those more knowledgeable about the business part of Broadway than I (and probably many of us here) am:
I assume the productions/theatres/theatre owners/etc all have various types of insurance. Wouldn't this include some type of business interruption insurance that would cover the current circumstances? If so, it might help avoid the lost income from causing shows to be unable to reopen (I'm using the term "reopen" to include shows like Six and Company which have not "opened" officially but have started previews). I know 9/11 caused a lot of shows to close, but my recollection is that was due to decreased travel rather than Broadway being shuttered for a few days.
Broadway Legend Joined: 12/7/18
I heard back from BAM and Lungs is now scheduled for Mar 31-Apr 19. I really hope they change this and try to move to new dates. The cast and crew shouldn't have to rehearse while everyone else is social distancing.
Understudy Joined: 5/6/11
SmoothLover said: "I got a a Jury duty questionnaire and I though oh lord that is about the last place I would like to go during this outbreak.
"
i can relate... i actually got a jury duty SUMMONS for March 30th yesterday....
I really hope Hangmen gets to open. I saw it in early previews and I really liked it.
scarlet721 said: "SmoothLover said: "I got a a Jury duty questionnaire and I though oh lord that is about the last place I would like to go during this outbreak.
"
i can relate... i actually got a jury duty SUMMONS for March 30th yesterday....
Just cough continuously and you will probably be dismissed in a flash.
"
Stand-by Joined: 2/26/20
saxpower said: "A question for those more knowledgeable about the business part of Broadway than I (and probably many of us here) am:
I assume the productions/theatres/theatre owners/etc all have various types of insurance. Wouldn't this include some type of business interruption insurance that would cover the current circumstances? If so, it might help avoid the lost income from causing shows to be unable to reopen (I'm using the term "reopen" to include shows like Six and Company which have not "opened" officially but have started previews). I know 9/11 caused a lot of shows to close, but my recollection is that was due to decreased travel rather than Broadway being shuttered for a few days."
I can only speak to this as someone on the board of a local theater company, but we indeed have event cancellation insurance that kicks in if we must cancel performances or a production outright. But just like personal travel insurance, there are exceptions in terms of getting coverage, what price is charged, and what % of costs the payout would be.
I was able to get a refund for Plaza Suite by going to to the box office. I still think it is absurd that they are not automatically initiating refunds...
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