Tickets Refunds — Page 2

I received Cambodian Rock Band last week but I had called them and requested before the closures were announced. They refunded without question.

I also received Hangmen points via Audience Rewards last week but the cash has yet to hit my PayPal account. It's scheduled to hit tomorrow.

This morning I received my Telecharge refund for Diana.

Yesterday I was contacted by Carnegie Hall that all performances have been cancelled through May 10 which includes the New York Pops concert honoring the Lopezes. So I'm waiting for that automatic refund.

Also, the BAM website now says that Lungs has been postponed and that we should contact info@bam.org for refund or exchange information. You can also donate the cost of your ticket back to BAM. I have not received any communication from them about this.

Trish2 said: "Thanks for starting this thread.

I purchased a ticket in cash for COMPANY this week. I'm out in NJ and wasn't able to get to box office before they closed. Does anyone know if they will honor that ticket for a future performance, or issue a cash refund when the box office re-opens?

Any info would be appreciated."

I also have a cash bought ticket for Jagged Little Pill that was happening tonight. I'm in PA and won't be making it back until April 14th or whenever Broadway opens back up. I'm holding onto mine and taking it whenever I go in NYC again to see what will happen.

wolfwriter said: "Just got an interesting email from 59e59 saying they cannot refund charges directly to a credit card and I can donate, keep it as a credit on my account or request a check.

I’ve had many tickets refunded over the years and I’ve never seen this before."



That doesn't seem right. Credit card refunds are the easiest to do. I would call your credit card company.

uncageg said: "wolfwriter said: "Just got an interesting email from 59e59 saying they cannot refund charges directly to a credit card and I can donate, keep it as a credit on my account or request a check.

I’ve had many tickets refunded over the years and I’ve never seen this before."



That doesn't seem right. Credit card refunds are the easiest to do. I would call your credit card company."

Sounds less about process limitations and more about their cash flow. If you are able, consider donating. If not, I imagine you'd be able to get it properly refunded if you pushed them a bit.

I received my Telecharge refunds today for WSS, Woolf and Mockingbird (LCT order). Still waiting for my Ticketmaster Six refund, which I actually requested before the Broadway shutdown, but obviously they are processing a ton of refunds, so I am sure it will show up eventually.

I emailed Roundabout to request a refund for Caroline.

I also received an email today from Second Stage about Between the Lines being pushed out to 5/12, and they offered a refund (subscription seat).

Had my tickets for the final two performances of The Inheritance refunded yesterday. I bought them at the box office.

My automatic Ticketmaster refund for Six posted today.

Pashacar said: "uncageg said: "wolfwriter said: "Just got an interesting email from 59e59 saying they cannot refund charges directly to a credit card and I can donate, keep it as a credit on my account or request a check.

I’ve had many tickets refunded over the years and I’ve never seen this before."



That doesn't seem right. Credit card refunds are the easiest to do. I would call your credit card company."

Sounds less about process limitations and more about their cash flow. If you are able, consider donating. If not, I imagine you'd be able to get it properly refunded if you pushed them a bit."

I was thinking about it and it’s possible they are working remotely and don’t have the ability to do anything but cut checks from home.

I’m not worried. I’m sure it will all get sorted out in time.

I also received my Six refund from Ticketmaster today.

novel idea said: "Nothing from the Hudson. The phone line doesn't work and there's no email address or contact info. Its awful."

If you go under "about us" there is an email address for them. I can't speak for today, but I used it last year to compliment one of their staff. They received my email and responded.

GreasedLightning said: "chuckydisc said: "I got my bought-in-person Come From Away refund yesterday."

Can I ask how you requested this? I bought a Company ticket in-person at the box office with my credit card and wasn’t sure how to go about requesting a refund for that. Thx!

I also haven’t yet heard from St. Ann’s about The Jungle. For anyone who has heard, was it a personalized email or was it an email blast to all ticket holders?"

Telecharge in-person credit card orders are automatic with no need to do anything, not sure if it's similar for Ticketmaster but I would assume so.