Posted: 10/2/17 at 7:00pm
Try a different web browser (use firefox instead of chrome or internet explorer). Disable any blockers, extensions, or scripts you have installed on your browser. Restart your computer? These are the only ideas I've got.
Posted: 10/2/17 at 8:22pm
LizzieCurry said: "Man, the Playbill homepage is amazing. And sad.
https://twitter.com/PlaybillIsOnIt/status/914833347603423232"
I really wonder why they’re doing so much advertising: it’s not like they need to. I get the Times Square billboard for the cast photo op and to build hype, but the Playbill takeover is unexpected.
Posted: 10/3/17 at 3:06pm
DrewJoseph said: "theatered100 said: "Didanybody have trouble signing in with your ticketmaster account from the registration website?
I have been reloading the registration page(https://cursedchildnyc.tmverifiedfan.com/) numerous times with my desktop, mobile, and different browsers, butthe sign in button is not clickable. I seea brown rectangle withthree white circles whichlook like bubbles, but the rectangleis forever loading and cannot be clicked.
Any ideas to solve this problem would be much appreciated."
I've got exactly the same problem! Anyone know what to do about that?"
Hey guys. I was having the same issue. Tried on my PC and my mobile, different browsers, incognito and etc and nothing worked. I reached out Ticketmaster on Twitter (@TMfanSupport) and they just asked what was my location, I told them (I'm not in the USA) and then suddenly it was fixed. A bit odd, but worked right away.
Posted: 10/3/17 at 3:14pm
rodrigo_ca said: "DrewJoseph said: "theatered100 said: "Didanybody have trouble signing in with your ticketmaster account from the registration website?
I have been reloading the registration page(https://cursedchildnyc.tmverifiedfan.com/) numerous times with my desktop, mobile, and different browsers, butthe sign in button is not clickable. I seea brown rectangle withthree white circles whichlook like bubbles, but the rectangleis forever loading and cannot be clicked.
Any ideas to solve this problem would be much appreciated."
I've got exactly the same problem! Anyone know what to do about that?"
Hey guys. I was having the same issue. Tried on my PC and my mobile, different browsers, incognito and etc and nothing worked. I reached out Ticketmaster on Twitter (@TMfanSupport) and they just asked what was my location, I told them (I'm not in the USA) and then suddenly it was fixed. A bit odd, but worked right away."
THANK YOU! Just worked fine! I also live outside the USA. Weird.
Posted: 10/3/17 at 3:28pm
kade.ivy said: "LizzieCurry said: "Man, the Playbill homepage is amazing. And sad.
https://twitter.com/PlaybillIsOnIt/status/914833347603423232"
I really wonder why they’re doing so much advertising: it’s not like they need to. I get the Times Square billboard for the cast photo op and to build hype, but the Playbill takeover is unexpected."
I bet Playbill was more than happy to do it. They must not have seen so many clicks since Chenoweth was Glinda.
DrewJoseph bit weird, right? Glad it worked for you too!
Posted: 10/3/17 at 4:53pm
Apologies if this has been discussed. Never done verified sales before - If you get an access code and purchase tickets, do you have to attend the show? Do they somehow tie your account to your ticket? My friend wants to try, but isn't sre she can attend. If she gets in and gets a code and buys tickets, can she ticketmaster transfer them to me? I would assume so, but I don't want her to try if the answer is no.
Posted: 10/3/17 at 5:11pm
I know some of us (myself included) have been wondering about price points and their corresponding seating locations. Here's the breakdown as listed on the London site.
There are four levels in the Palace Theatre.
The Stalls are on the ground level, at the same level as the Stage, and have tickets in Price Bands A, B, C and E.
The Dress Circle is on the first level, one level above the stage, and is all Price Band A.
The Grand Circle is on the second level, with tickets in Price Bands B, C and E.
The Balcony is on the third level of the auditorium, with tickets in Price Bands D, E and F.
Methinks we'll be very lucky to have so much pricing differentiation per section on Broadway, in the age of every Hamilton orchestra seat having a premium price, but we can hope!
Updated On: 10/3/17 at 05:11 PM
Posted: 10/3/17 at 5:35pm
Those levels don't include the Premium prices, which I believe only pop up as the last batch of tickets for sale.
For instance, the last time I saw the show in London, I had a Price Band A ticket that was Row A, Seat 10 (which is dead center of the row, house right; they only have a middle aisle); view was perfect. However, the time before my ticket was a premium ticket and it was Row C, seat 25 (which was second to last seat on the far side of house left); missed some things on stage right.
That price difference was £110 (£140 vs £250). I don't know how they'll handle the premium seats for Broadway, but I wonder if they'll include them in the first batch or wait like the London production.
The Friday Forty, I believe, were always front two rows.
Posted: 10/3/17 at 5:53pm
To raddersons, rodrigo_ca, and DrewJoseph:
Thanks for your suggestions and reports. My registration also went through, finally, from Safari on Mac desktop. I am also located outside the US, so that was maybe why.
Good luck on receiving access codes!
Posted: 10/4/17 at 8:11am
Thanks for that info, kade.ivy! I had posted asking about something similar but deleted my question as I couldn’t figure out a way to word it correctly. I’m hoping to snag $80/part seats and hope they will be in a good spot! Though at this point I’m just hoping for a code at all, haha.
Posted: 10/5/17 at 11:33pm
According to the ticket access website, the access codes will be valid for two and a half (2.5) hours.
Posted: 10/6/17 at 5:58am
Really? 2.5 hours? This will be a mess.
Posted: 10/6/17 at 10:43am
Hey all - Anyone see a seating chart yet?
Thx
Posted: 10/16/17 at 9:17am
Does anyone know what time emails will go out today letting people know whether they were selected in the ticket lottery?
Posted: 10/16/17 at 9:42am
Same question - has anyone heard yet?
Posted: 10/16/17 at 9:51am
I would imagine 12 or 1 EST. But who knows, with the amount of people who, I assume, signed up, it could be all throughout the day
Posted: 10/16/17 at 11:06am
Are we sure the codes are being released today? According to the official site: "Access Codes will not be delivered until the morning of the on sale and will be required to purchase tickets." It could be a typo, but that makes it seem like they won't be delivered until Wednesday, the day tickets go on sale.
Posted: 10/16/17 at 11:09am
This whole thing is a mess. They've changed when the codes will be released a few times.
Posted: 10/16/17 at 11:13am
The way it worked for Hamilton is that you were informed of your status in advance of the sale by email. So you would either get yes, you'll get a code, or standby. I didn't even make it to standby for Springsteen. You got the code on the day of the sale if you were one of the chosen ones. The people on standby could receive a code at any time.
Posted: 10/16/17 at 11:15am
Yup. What macnyc said...
Today, they're notifying people if they are receiving Access Codes on Wednesday. And along with the notification, they'll receive when their purchasing window it. Access Codes will still be given on Wednesday.
Posted: 10/16/17 at 11:15am
From the website:
"Please refer to your assigned purchase window as detailed in the email you received on Monday, October 16."
So it does look like the notifications are going out today.
Updated On: 10/16/17 at 11:15 AM
Posted: 10/16/17 at 11:19am
Fosse76 said: "Are we sure the codes are being released today? According to the official site: "Access Codes will not be delivered until the morning of the on sale and will be required to purchase tickets." It could be a typo, but that makes it seem like they won't be delivered until Wednesday, the day tickets go on sale."
The codes won't be delivered until Wednesday morning. However, the emails confirming that a code will be received are supposed to be going out today. Also, these emails are supposed to outline details about "designated purchase windows."
Posted: 10/16/17 at 11:21am
This whole system is such a joke.
Posted: 10/16/17 at 11:23am
^^^ You said it. Very frustrating. I bombed out for both Hamilton and Springsteen.
Posted: 10/16/17 at 11:35am
Frustrating, yes.....but at least they are TRYING to battle scalpers.
