pmensky said: " If people who haven’t seen the show are making negative comments, it’s as a reaction to what people who’ve seen the show are sharing about their experience. If I said I ate at a specific restaurant and had explosive diarrhea later that evening, and people said, “That sounds awful, I’ll never eat there,” would you be saying, “You are all so negative, give it a chance, experience it for yourself!?” People can know they won’t like something without experiencing it. Word of mouth is how lots of tickets are sold, or not sold, in the theatre."
Except we're talking about a purely subjective thing like ones preference, reaction, response to arts. And some being completely closed minded and continuing to regurgitate a few negative opinions... not something like food poisoning