ColorTheHours048 said: "Tituss is out both shows again today."
I was told they aren't issuing refunds but you can either still see the show or reschedule as Tituss's name is not above the title. Doesn't seem right when they are selling him in all the advertising.
Broadway Legend Joined: 12/29/08
Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund
Hairspray0901 said: "Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund"
You called Telecharge? What did they say?
Can attest that Hannah Solow is a fantastic Mary and anyone seeing her is in excellent hands.
Broadway Legend Joined: 12/29/08
Huss417 said: "Hairspray0901 said: "Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund"
You called Telecharge? What did they say?"
Yes called their 800 number. They said they are not giving refunds but offering exchanges. I said but he is above the title (which I realize is conflicting as he is maybe in the playbill but not on the marquee?) and they said they were told by their manager to not offer refunds only exchanges. I very politely asked if I could speak to the manager (I know how that sounds lol) and they said ok. They put me on hold, came back but it was the same person and they said they are refunding my card and I’ll get an email confirming so.
I also had a ticket for today. The box office asked if I wanted an alternate date. I declined and received a full refund. They were very nice about it.
Updated On: 7/5/25 at 05:26 PM
The last time Titus was in the show and calling out, his name was above the title billing (he said in his initial casting announcement that he would only come back to Broadway on that condition, being “on my (his) terms”).
The last time they initially refused refunds, and the next day were issuing them because they were called out for the mistake. Not sure if they changed his billing for this round (anticipating this might happen again), but I would call.
Was he back today? Have tickets for Wednesday…
They are dark on Sundays (for now)
Tituss is out of both shows today.
Broadway Legend Joined: 11/9/04
Is he going to post yet another video complaining about how his job?
Has any other Mary’s missed a performance like Titus ? I know Cole was sick for a couple of days, but this is crazy
I don’t think so. When I saw Tituss during his first run, I waited until 20 mins before the show and snagged some tickets on StubHub due to the sickness he was struggling with. And the reports here definitely agreed he seemed under the weather. For me, I thought he did great and sounded great, but after hearing the singing this past Wed, he definitely was sick the first time because he blew the rafters off the place vocally.
My dad really wanted to see the show with Tituss because of Kimmy Schmidt, and I did some looking into understudies in the show and it seems like the rest of the cast(s), both past and present, has unbelievably good attendance.
I’ve heard Hannah is a hoot though! Jinkx seems to have very good attendance generally.
WldKingdomHM said: "Has any other Mary’s missed a performance like Titus ? I know Cole was sick for a couple of days, but this is crazy"
Between Off-Broadway and Broadway, Cole went nearly a year before they missed a performance. During Cole’s entire run playing Mary, I believe they missed two performances for pre-scheduled absences and a couple for illness. I don’t believe Betty Gilpin ever missed a performance.
Betty never missed a show. In general, the five actors have had few few absences/call outs. Tituss appears to be headed in the other direction.
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