ColorTheHours048 said: "Tituss is out both shows again today."
I was told they aren't issuing refunds but you can either still see the show or reschedule as Tituss's name is not above the title. Doesn't seem right when they are selling him in all the advertising.
Broadway Legend Joined: 12/29/08
Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund
Hairspray0901 said: "Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund"
You called Telecharge? What did they say?
Can attest that Hannah Solow is a fantastic Mary and anyone seeing her is in excellent hands.
Broadway Legend Joined: 12/29/08
Huss417 said: "Hairspray0901 said: "Had tickets to see Titus. He’s out of the matinee and no refund was offered in the email, only option is to rebook or see the show.
EDITED: I called and received a full refund"
You called Telecharge? What did they say?"
Yes called their 800 number. They said they are not giving refunds but offering exchanges. I said but he is above the title (which I realize is conflicting as he is maybe in the playbill but not on the marquee?) and they said they were told by their manager to not offer refunds only exchanges. I very politely asked if I could speak to the manager (I know how that sounds lol) and they said ok. They put me on hold, came back but it was the same person and they said they are refunding my card and I’ll get an email confirming so.
I also had a ticket for today. The box office asked if I wanted an alternate date. I declined and received a full refund. They were very nice about it.
Updated On: 7/5/25 at 05:26 PMThe last time Titus was in the show and calling out, his name was above the title billing (he said in his initial casting announcement that he would only come back to Broadway on that condition, being “on my (his) terms”).
The last time they initially refused refunds, and the next day were issuing them because they were called out for the mistake. Not sure if they changed his billing for this round (anticipating this might happen again), but I would call.
Was he back today? Have tickets for Wednesday…
They are dark on Sundays (for now)
Tituss is out of both shows today.
Broadway Legend Joined: 11/9/04
Is he going to post yet another video complaining about how his job?
Videos